Filed under: Networking
Kudos to the folks at Champion Sportwear. They sent me this nice note a few days ago.
Hi Jack,
We saw your blog post – we’re sorry for the bad experience. It was actually a mistake and we’re looking into. The banner ads that you saw should have taken you to this site - http://www.hoodieremix.com
Hoodie Remix is a design competition that recently launched where the winner of the competition will receive $500 and their design may be produced by Champion in limited edition.
We think you’ll find it to be what you were looking for. No bad intent on the “bait and switch” as you’ve identified. Just a simple mishap – and we apologize for that. We’re actually quite happy you found it and commented on it, as we’re now looking into solving the problem to make sure it doesn’t happen again! Further, the Championusa website plans to have a link on the homepage on or before 2/2 to showcase Hoodie Remix.
Thanks very much, and we hope you’ll consider Champion in the future.
Regards,
The Champion Hoodie Remix Team
That’s how you handle a problem. That’s how you keep loyal customers, attenders, members, friends, and employees. You messed up? You clean up. Simple.
Let’s reward the Champion hoodie team by clicking on their link and entering their contest. Next time you need cool exercise gear (yes, friend, you need to hit the pavement), think seriously about Champion.
